Terms of Service

01About these terms

These Terms of Service (“Terms”) govern your use of the websites operated by NexifyAI OÜ, including nexifyai.com and client portal pages such as dazn.nexifyai.com (the “Website”), and form the general terms for our services. By using the Website you accept these Terms. If you use it on behalf of an organisation, you confirm that you are authorised to accept them for that organisation.

02Our services

NexifyAI provides business-to-business content and brand protection services, including piracy monitoring, notice-and-takedown under the U.S. Digital Millennium Copyright Act (DMCA), the EU Digital Services Act and platform rules, search engine delisting, and removal of infringing listings, accounts and content from social media platforms and marketplaces.

Our services are provided under a separate written agreement or order with each client (a “Client Agreement”). If a Client Agreement conflicts with these Terms, the Client Agreement prevails. Our services are intended for businesses and are not offered to consumers.

03Acceptable use

You agree not to:

• use the Website or our services for any unlawful purpose, or to submit takedown requests for content you do not own or are not authorised to enforce;
• provide false, misleading or incomplete information, including in an audit, contact or partner request;
• attempt to gain unauthorised access to the Website, client portals, our systems or other users' data, or probe, scan or test their vulnerability without our written permission;
• interfere with the Website's operation, including through malware, excessive automated requests or denial-of-service attacks;
• scrape, copy, frame or mirror the Website or its design and content, or use it to build a competing product;
• remove or obscure any proprietary notice on the Website.

We may restrict or block access to the Website for anyone who breaches this section.

04Client portal accounts

Access to a client portal is provided only to authorised users of a client, as arranged by their NexifyAI account manager. You must keep your sign-in details confidential, must not share your account, and must tell us promptly through our contact page if you suspect unauthorised use. We may suspend access to protect the security of the portal or of a client's data.

05Rights and enforcement instructions

When a client instructs us to send notices or removal requests, the client confirms that it owns, or is authorised to act for the owner of, the rights concerned, and that the information it provides is accurate. The client is responsible for decisions on which content to enforce against, including any fair-use or similar assessment that the law requires.

Removal decisions are made by independent hosts, platforms, search engines and registrars. We use reasonable care and skill, but we do not guarantee that any particular content will be removed, delisted or kept offline.

06Intellectual property

The Website and everything on it, including text, graphics, logos, software and the NexifyAI name and marks, are owned by NexifyAI OÜ or its licensors and are protected by intellectual property laws. Client and platform names and logos belong to their respective owners and are shown for identification only.

You may view the Website and print or save pages for your own internal business use. Any other use requires our prior written consent. Clients keep all rights in their content and data; any licence we need to deliver the services is set out in the Client Agreement.

07Third-party sites and services

The Website may link to third-party websites and platforms. We do not control them and are not responsible for their content, availability or privacy practices.

08Disclaimer

The Website and its content are provided for general information about our services and are not legal advice. To the extent permitted by law, the Website is provided “as is” and “as available”, without warranties of any kind. We do not guarantee that it will be uninterrupted, error-free or free of harmful components.

09Limitation of liability

To the extent permitted by law, NexifyAI OÜ is not liable for any indirect or consequential loss, loss of profit, revenue, business or goodwill, or loss of data arising from the use of, or inability to use, the Website. Our total liability for any claim relating to the Website is limited to EUR 100. Liability for services is governed by the Client Agreement.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for damage caused intentionally or through gross negligence.

10Indemnity

You agree to compensate NexifyAI OÜ for claims, losses and reasonable costs, including legal fees, arising from your breach of these Terms or from inaccurate rights information or enforcement instructions you have provided.

11Changes and termination

We may change the Website, suspend it or update these Terms at any time. The “Last updated” date shows when the Terms last changed, and continued use of the Website after a change means you accept the updated Terms.

12Governing law and courts

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of the Republic of Estonia. The courts of Tartu, Estonia (Tartu Maakohus as the court of first instance) have exclusive jurisdiction, unless mandatory law provides otherwise.

If any provision of these Terms is found invalid, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it.

13Contact

Questions about these Terms can be sent through our contact page. Our Privacy Policy explains how we handle personal data.